If you are an ATI or AMD graphic card user, then you must have seen the error video TDR failure atikmpag.sys. The term TDR in this error persists for three components of Windows OS – they are Recovery, Detection, and Timeout. TDR is deemed to be there to support stop Blue Screen of Death errors by resetting the GPU or/and driver when there’s a problem creating a long delay.
If this issue occurs too many times in a line – a BSOD occurs. However, there are various ways to troubleshoot this error within a few times. Here in this guide, we are about to discuss some easy ways that can help you to solve this error on yourself. So, you can take a glance at the solutions described hereunder.
What Causes the Video TDR Failure atikmpag sys Windows 10?
Without knowing the actual reasons, it might be difficult for you to solve this error. This error may arise due to a lot of causes. Some of them are as follows:
- The primary reason for this problem is corrupted, outdated, or faulty drivers.
- It can be caused due to 2 files stored on the system – nvlddmkm.sys and atikmpag.sys.
- Moreover, if you have recently upgraded Windows OS or if you have downloaded the Graphic drivers manually, then it also might be the reason behind atikmpag.sys BSOD.
- Automatic Windows Update looks to download the conflicting drivers that can cause this error.
So, these are probable causes of why this error occurs. Now, let’s go through the solutions discussed in the next section.
4 Solutions to Troubleshoot Video TDR Failure atikmpag.sys
Here are the 4 simplest solutions that can help you to fix video_tdr_failure atikmpag.sys. You can perform one by one to check which one can be beneficial for you.
Method 1: Update AD Graphic Card Driver
As we mentioned earlier, faulty or problematic graphic card driver is the primary cause behind this issue. So, before going to apply any complicated solutions, you should try to update the driver. Here’s how to do this:
In the beginning, press the R and Win key both at the same time from the keyboard to open the Run Command box. Afterward, move the cursor to the input field and enter “devmgmt.msc”. Hit the Enter key. As a result, it will launch the Device Manager window in front of you.
Click on the drop-down button of the ‘Display Adapter’ option to expand it. Then, right-click on the AMD card and choose the ‘Update Driver’ option from the list. On the next screen, you will have to choose the first option – i.e, ‘Search automatically for the updated driver software’.
Now, it will start searching for the latest driver available on the Internet. If it becomes unable to locate any latest driver, then right-click once again and choose ‘Update Driver’.
But, this time click on the ‘Browse my computer for driver software’ instead of ‘Search automatically for the updated driver software’ option.
After that, tap on the ‘Let me pick from a list of available drivers on my computer’ button. Next, choose the mist advanced AMD driver from the available list. Complete the further installation process by performing the on-screen prompts.
Restart the computer in order to implement the adjustments. Now, you can check whether error video TDR failure atikmpag.sys is resolved or not. Else, you can try the other solutions described below.
Method 2: Reinstall the Driver
If updating the driver doesn’t help you to solve the video TDR failure atikmpag sys windows 10 error, then you can reinstall the driver to get rid of this issue. In order to do this, apply the steps as follows:
First, open the Run box by using the combination of Windows and R key. Then, enter “msconfig” in the search field. Click on the OK button. As a result. It will send you to the System Configuration window.
Navigate to the Boot tab and tick the ‘Safe Boot’ box. Afterward, tap on the Apply button and then click on the OK button.
Now, reboot the computer and then your computer will boot into the Safe Mode by itself. After doing this, open Device Manager as we have opened in the previous method.
Expand the ‘Display adapters’ tab by clicking on its drop-down button. Thereafter, choose the Uninstall option by right-clicking on the AMD Graphic card. Repeat the same process for the Intel card.
Now, windows will ask you to confirm your action. Tap on the OK to show your confirmation. Next, restart the computer into normal mode. Then, install the latest version of the Intel chipset driver for the system.
Lastly, restart the computer once again and then download and install the latest version of the Graphic card drivers by going to the official website of your computer manufacturer.
Now, you can check whether the error Windows stop code video TDR failure still persists or not. If it still there, then you can install the previous version of the driver to troubleshoot this error.
Method 3: Install Old Version of the Driver
According to some tech-specialists, you can also solve the error video TDR failure atikmpag sys by installing the older version of the driver. For that, you can have a look at the steps mentioned below:
- Open Device Manager by following the steps mentioned previously.
- Right-click on the AMD card by expanding the Display adapter. Choose Update Driver.
- Now, this time select ‘Browse my computer for driver software’.
- After that, tap on the option that prompts ‘Let me pick from a list of available drivers on my computer’.
- Choose the previous AMD drivers from the driver list.
- Complete the further installation procedure by performing the on-screen guidances.
Once you complete the installation process, apply the changes by rebooting the computer. This procedure will definitely solve the video TDR failure atikmpag sys windows 10 error. But still, if you get stuck once again, then rename the atikmdag.sys or atikmpag.sys that are the root cause behind this culprit
Method 4: Rename the atikmdag.sys or atikmpag.sys File
After trying the above 4 solutions is the atikmpag.sys error still disturbing you, then rename the atikmdag.sys or atikmpag.sys to troubleshoot it. Here are the steps that can help you to rename these two files:
Go to the location “C:\Windows\System32\drivers”. Then, locate the file specified as ‘atikmdag.sys’. Right-click on that and choose the Rename option from the list. Type the name “atikmdag.sys.old” and press Enter.
Navigate to the ATI directory (C:\ATI). Locate the ‘atikmdag.sy_’ file. If you are unable to locate this file, then you can search it in C: drive. Once you get this, copy it on the desktop.
Next, launch Command Prompt with the admin privileges by pressing the X and Win key both at the same time from the keyboard. Then, type the commands given below:
- chdir C:\Users\[Your Username]\desktop
- expand.exe atikmdag.sy_ atikmdag.sys
Run the command by pressing the Enter key one by one. If these command doesn’t run, then run the command “expand -r atikmdag.sy_ atikmdag.sys”
As a result, you will notice the file named by ‘atikmdag.sys’ on the desktop page. Copy this file by going to the location ‘C:\Windows\System32\Drivers’.
Now, apply the changes by restarting the system. Then, you can verify if the error atikmpag sys windows 10 is solved.
These are the probable ways that can help you to solve the error video TDR failure atikmpag.sys. Sometimes, cleaning the reinstalled graphics driver can also help you to solve this problem. We hope, this guide will definitely help you to mitigate this error within a minute.