A LAN card and its relevant driver is necessary in order to connect a computer with the Internet or network. A driver is a program that lets the system interact with the hardware elements. Various hardware has its individual drivers.
The Realtek PCIe GBE family controller is a driver of the network card. Now, if this driver doesn’t function well, then the system might be stuck with the ‘Realtek PCIe GBE family controller is disconnected from network’ issue.
This issue indicates that the driver is facing some problems to connect to a network. If you are also struggling with the same problem and looking for ways to get rid of this problem, then you can go through the section discussed hereunder.
What do you Mean by Realtek PCIe GBE Family Controller?
This is driver software for the gigabit network adapters – in short, the network adapters that are created by Realtek and hold this controller driver. Mostly, the network adapters are united into your computer. Therefore, there is no requirement for you to spend on another network card.
Solutions to Fix Realtek PCIe GBE Family Controller not Working Issue
There are various ways to get rid of this problem. Here, we are going to discuss some of them. So, you can take a glance at the solutions described below:
Solution 1: Install the Driver Manually
If you are not using the latest version of the Realtek PCIe GBE family controller driver, then you may come across some issues with the network connection. So, the practical resolution is to eliminate any issues from the network card – for that, you can install the Realtek driver manually. Here are the steps that can help you to do this:
In the beginning, turn the system On start the whose network driver is providing an issue. After that, open the Run box by pressing the R and Win key simultaneously from the keyboard. Click on the blank area and type “devmgmt.msc”. Open Device Manager by clicking on the OK button.
It will open the Device Manager window and you will see a list of all the programs or software installed on your computer. Here, you will see their corresponding drivers on a list. Search for ‘Network Adapters’ from the list of available drivers.
Once you get ‘Network Adapters’, click twice on that. It will open the sublist that contains all the drivers installed on your computer. From the list of the available driver, find out the ‘Realtek PCIe GBE Family Controller’. Once you get that, right-click on it.
As a result, a new popup list will appear in front of you. Tap on the Uninstall button from the list of available options. After doing this, a confirmation window will pop-up that prompts you to confirm your action.
Tick the box that prompts ‘Delete the driver software for this device’. Then, tap on the OK button to confirm the uninstallation. Once you finish the uninstallation process, exit from Device Manager, and then launch a browser installed on the system.
Visit the official website of Realtek. Then, navigate to the Downloads page and search for the most advanced version of the drivers available for your installed network device. Once you locate that, tap on the Download button.
Now, store the installed file on your preferred location of the system. After completing the downloading process, go to the location where you have saved the setup file. Click twice n the setup file to initiate the installation process. Complete the further setup procedure by performing the on-screen guidance.
Wait for a few seconds until you have completed the installation process. Lastly, tap on the Finish button to complete it. Afterward, reboot the system in order to apply the alterations.
Now, you can check whether the ‘Realtek PCIe GBE family controller is disconnected from network’ issue is resolved. Else, you can try the other ways described below.
Solution 2: Upgrade the Realtek Network Driver
If there are any problems with the updates of the Realtek PCIe GBE family controller, then you might have to face the ‘Realtek PCIe GBE family controller is disconnected from network’ issue with the network card. The best way to fix any issues with the network card is to update the driver to its latest version. For that, you can apply the steps as follows:
- First, perform the first 3 steps from the previous solutions and then choose ‘Realtek PCIe GBE Family Controller’ from the list of available options.
- After choosing this, right-click on that driver. Then, choose ‘Update Driver Software…’ from the upcoming pop-up list.
- Thereafter, another command box will pop-up along with two options. Select the option that prompts ‘Search automatically for updated driver software’.
- Now, the system will start for the latest update of the Realtek network driver on the Internet.
- If it get any advanced versions, then it will start to install that by itself. In that case, wait for a few seconds until the process is completed.
After completing the updating process, exit from the ‘Device Manager’ window. Now, save the changes you have done recently by rebooting the system.
Next, you can try to connect to a network to check whether now you are able to access any sites or not. But, if you see that the ‘Realtek PCIe GBE family controller is disconnected from network’ issue is still there, then try the next solution to fix that.
Solution 3: Utilize the System Restore Utility
System restores utility can help you to solve the ‘Realtek PCIe GBE family controller is disconnected from network windows 10’ issue in a simple way. For that, you will have to choose a restore point when the system was running well and there were no network adapter driver problems. To perform the restoration process, you can proceed with the steps as follows:
First and foremost, hit the R and Windows key simultaneously from the keyboard to launch the Run Command box, Then, type “rstrui.exe” in the Run box. Press Enter to continue.
As a result, it will launch a new command box with the title ‘System Properties’. Navigate to the ‘System Protection’ tab located in that window. After that, tap on the ‘System Restore…’ option by going to the ‘System Restore’ section.
After doing this, it will open the ‘System Restore’ window. Navigate to the bottom pane of the screen and then click on the Next option. It will open a list where you will get a lot of restore points to select from.
Thereafter, select the Restore Point on which you wish to get back the system. Choose a date when there was no ‘Realtek PCIe GBE family controller is disconnected from network’ issue.
Next, click on the Next option located at the bottom pane of the display. On the next page of the ‘System Restore’ window, you will get details of the selected restore point.
So, check them whether everything is going well or not. After that, click on the Finish button followed by the ‘Yes’ option from the confirmation box.
Now, it will initiate the restoration procedure. After a few time, the system will boot in the selected restore point.
After that, you can check whether the ‘Realtek PCIe GBE family controller is disconnected from network’ issue is fixed. Else, you can move on to the next way given below.
Solution 4: Perform Windows Update
Performing Windows update can also help you to solve Realtek PCIe GBE family controller is disconnected from network. To do this, you can take a look at the steps mentioned below:
First, navigate to the right bottom of the Desktop page and then click in the Notifications icon. It will open a ‘Notifications’ panel from the right pane of the display. Now, go to the lower end of the screen and then find out the gear-shaped ‘All Settings’ option. Once you get that, click on that.
As a result, it will open the Settings window. There you will get a lot of settings categories specified for the Windows 10 Operating System. All those settings categories can be altered by you whenever required.
Select the ‘Update & Security’ category to open the ‘Windows Update’ window. After that, click on the ‘Check for updates’ option. Once you tap on that, Windows will start searching for the latest version on the Microsoft servers by itself.
Once it finds the appropriate version, it will start to download that. After completing the downloading process, click on the ‘Restart now’ button. Once the system will restart, the installation procedure of all the newly downloaded packages will start.
Lastly, when the installation process is completed, restart the system to check if you are now able to access the Internet. If you are now able to access the Internet, then the ‘Realtek PCIe GBE family controller is disconnected from network’ issue will be solved now.
After trying the above hacks, if you are still struggling with the ‘Realtek PCIe GBE family controller is disconnected from network’ issue, then you can disable Realtek PCIe GBE family controller. Afterward, you can buy a new network adapter and set that instead of the older one.
So, these are the probable ways that can help you to solve the ‘Realtek PCIe GBE family controller is disconnected from network’ issue within a few times. All the methods are foolproof and tested by verified tech-experts.
Hopefully, after applying the above ways in their appropriate order, it will definitely help you to ease up your pain. To get more similar solutions to other tech-related problems, you can stay tuned to our post.