Avast Antivirus is something that provides you a great deal of security against malware and other viruses attack on the system. Still, there may be some circumstances when you would like to cancel Avast renewal subscription and start finding some other antivirus program.
So, if you are looking for how to cancel my Avast subscription, then this guide can help you a lot. The cancellation procedures given in this guide can help you with this task. There are also a few problems when the amount of payment deducted from your account.
If you get ensnared in a situation like this, then you can claim a refund. In this guide, we have included how to claim a refund along with the cancellation methods. So, you are recommended to go through the below section and perform the steps in the order described.
Effective Methods to Stop Avast Subscription
There are numerous ways to cancel an Avast renewal subscription and uninstalling this software from your computer. Here we are going to provide some of them. So, you can apply the methods stated below:
Procedure 1: Deactivate the Auto-Renewal Option from Customer Portal
You can only perform this procedure if you have bought the Digital River. Once you open the interface of Digital River, then you will see the Customer Portal. However, proceed with the below steps in order to cancel auto-renewal on Avast:
First of all, visit the Customer Portal of Digital River from the browser installed on your computer. Once it opens the ‘Login’ page, provide the login credentials in their appropriate field.
If you are unable to remember the number and password of your digital river account, then there is another way to end your Avast subscription. For that, you will have to search for the mail. Move the cursor to the search bar. Then, you will have to type “avast@digitalriver. com” along with the subject line “Avast – Order Confirmation (Order #YOUR-ORDER-ID)”.
After locating the order details in the Customer Portal, you can click on the ‘Manage Subscription’ option. As a result, it will show you the subscription details on the screen. From here, you will have to tap on the ‘Auto-Renewals’ option.
Thereafter, click on the ‘Turn-off’ button. After tapping on the ‘Turn-off’ button, it will ask you to confirm your action. Tap on the ‘Disable Automatic Renewal’ option to show your confirmation.
So, now, your auto-renewal Avast subscription has been disabled. You will be able to see the Off option under the ‘Automatic Renewals’ section.
Once you cancel your Avast renewal subscription, it will also eliminate the Avast email signature from the email registered with your Avast account. Within a few time, you will receive a cancellation acceptance letter from Avast that prompts “Avast – Auto-Renewal Feature Has Been Stopped”.
Procedure 2: Cancel Avast Renewal Using your Avast Account
You can also stop your Avast subscription from your Avast account. For that, you can take a look at the steps stated below:
- In the beginning, click twice on the desktop icon of the Avast software to open the Avast software.
- Once it opens the user interface of Avast software, you will see the ‘Sign-in’ button at the upper right pane of the screen. Click on it.
- Next, log into your Avast account by using the login credentials. Enter the email and password that you have provided while buying the Avast antivirus.
- After logging into the Avast account, move the cursor to the License section and click on that.
- Thereafter, locate the ‘Auto-Renewal’ option. Once you get that, tap on it. Lastly, tap on the Cancel button in order to cancel the auto-renewal feature.
So, finally, you disable auto renewal Avast successfully. Once you cancel the subscription, you will receive a confirmation email on your registered email account from Avast.
How to Apply for a Refund?
Sometimes, Avast deducts money from the account of its users for auto-renewal? If it also happens to you, then you must have dropped the last date of auto-renewal cancellation. That’s why Avast deducted the amount automatically from your account. But, don’t worry – you can apply for a refund from Avast. You can follow the below steps to apply for a refund:
- Go to “https://support.avast.com/en-us/contact/sales_refund”. Provide the needed information in the appropriate field.
- Ensure that you have entered your registered mail that you have utilized with Avast registration while purchasing the product.
Now, wait for a few days. Once the Customer Service Supports team reports they will cancel the Avast subscription and make the refund as early as possible.
Now, it’s time to put an end to this guide. To cancel Avast renewal, you will have to make sure that you have applied the aforementioned steps in the same order as they are given. Hopefully, it will help you to get rid of Avast in a short time.
Is it Possible to Disable Avast Auto-Renewal Feature?
Ans: Yes. You have the option to Avast auto-renewal subscription from your end at any time you wish.
How Much Time does it need to make the Refund?
Ans: You will have to wait for a minimum of 30 working days to receive a refund from Avast.